What is the LTV:CAC ratio?
The LTV:CAC ratio compares how much a customer is worth over their lifetime (LTV) to how much it costs to acquire them (CAC). It’s the clearest single read on whether your growth engine is profitable — and how hard you can press the accelerator.
How to read your ratio
- Below 1:1 — you lose money on every customer. Fix economics before scaling.
- 1:1 to 3:1 — workable but thin; focus on efficiency and retention.
- ~3:1 — the classic healthy, scalable target.
- Above 5:1 — very efficient; you may be underinvesting in growth.
How to improve your LTV:CAC ratio
You move the ratio from both sides: raise LTV (better retention, expansion revenue, higher margins) and lower CAC (better targeting, higher conversion rates, faster lead response, and automation that does the follow-up work for you). Small, compounding improvements on each side change the math dramatically.