Instant follow-up, zero friction
- Instant SMS + Email when a form is submitted
- Smart responses based on vehicle, service, or intent.
- Missed-call text backs so no lead is lost
Turn Every Vehicle Inquiry Into a Booked Appointment
Intelligent systems that drive results. We build marketing automation systems for dealerships and auto repair shops that respond instantly, follow up relentlessly, and convert more leads into real service visits and car sales.
Who This is For
| Car Dealerships (Used, Independent) | Want to or already run Google ads, Meta Ads (Facebook, Instagram) |
| Auto Repair & Service Centers | Receive leads through forms, calls, or chat |
| Collision & Specialty Autoshops | Lose track of follow-ups |
The Problem(s)
You’re generating leads — but money is leaking because:
- • Leads aren’t followed up fast enough
- • Customers “ghost” after submitting a form
- • Sales/service teams forget callbacks
- • No-shows kill your appointment calendar
- • CRM notes are inconsistent or incomplete
- • You don’t know which ads actually turn into jobs or sales
The result: You spend more on advertising just to maintain the same revenue.
The Shift
With marketing automation you can:
- • Respond to new leads in under 60 seconds
- • Automatically confirm, remind, and reschedule appointments
- • Route leads to the right salesperson or service advisor
- • Follow up via SMS, email, and voicemail — without manual work
- • Track which campaigns actually drive revenue
The result: Consistent follow-ups, higher show-up rates, and zero manual lead chasing.
What We Automate
Keep the calendar full and on-time
- Booking confirmations
- 24-hour & final reminders
- No-show recovery messages
- Post-visit follow-ups
Clean data without manual entry
- Automatic lead tagging (Sales vs Service)
- Status updates without manual entry
- Notes logged automatically
Know which ads actually drive revenue
- Track which ads, keywords, or campaigns drive real revenue
- Connect online leads to offline outcomes
- Clean dashboards for owners and managers
Why Refinity.io?
Most agencies stop at leads. We build systems that convert leads into customers.
What makes us different
- Automotive-specific workflows (not generic templates)
- Built to work with your existing CRM and tools
- Designed for real-world operations, not theory
- Automation + paid media + analytics under one roof
What You Get (On-Call)
- ✔️ Breakdown of where leads are being lost
- ✔️ Custom automation map for your dealership or shop
- ✔️ Specific recommendations for SMS, email, and CRM flows
- ✔️ Clear next steps — whether you work with us or not.